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Amazon’s delivery driver smart glasses will reportedly take photos ‘almost constantly’

Stevie Bonifield is a news writer covering all things consumer tech. Stevie started out at Laptop Mag writing news and reviews on hardware, gaming, and AI.

Amazon deliveries could soon come with a new catch: the delivery driver’s smart glasses will be snapping photos of anything they see while they’re in use, including people and private property. Bloomberg reports that the glasses could take “several thousand captures in a single driver’s typical shift,” which Amazon plans to upload to its AI Wellspring platform. When asked if customers will be able to opt-out of this, Amazon’s Viraj Chatterjee told Bloomberg, “We haven’t thought about that.”

Chatterjee claimed Amazon’s only using the data from the glasses to “enhance the delivery process,” adding, “The intent has never been stuff like surveillance.” The impact of surveillance tech won’t be new to Amazon’s delivery drivers, who have had AI cameras watching in their vehicles...

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Don't forget the CX! How Clay puts agents out onto Slack for support but still rates the 'human in the loop'

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