AI isn't having much of an effect on company profits — which is putting more scrutiny on why bosses should…

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  • One in two CIOs expect to miss their AI ROI targets in 2027
  • AI budgets are rising, but not enough to keep up with inflation
  • A quantum computing breakthrough could put further strain on budgets

New research has claimed AI is set to account for a fifth of all business technology spend in 2027 as companies invest more in thought-out deployments.

However, despite the fact that experimentation is evolving into meaningful adoption, more than half of the CIOs surveyed in Forrester's latest State Of AI Survey 2026 expect to miss their AI ROI targets next year.

The report also details what it means for AI to be considered a success – around half (45%) of CIOs prefer to see an ROI within one year to consider their rollouts a success.

AI still isn't delivering promised ROI

Over the last year, just one in five (22%) AI decision makers have reported...

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