AI is saving workers hours a week. Most of it is being thrown away
The promise of workplace AI was always time: hours handed back to employees buried in routine work. A new study suggests the hours are real and that most companies are quietly losing them again.
According to research from Workday, surveying 3,200 business leaders, 85% of employees now save between one and seven hours a week using AI, and nearly 40% of that saved time is immediately lost to rework.
Rework is the quiet villain of the AI-productivity story. The time an employee saves by having a model draft a document or summarise a dataset is real, but if the output then has to be checked, corrected and partly redone, much of the saving evaporates. Workday’s finding puts a number on an experience many knowledge workers will recognise: the AI is fast, and then you spend the time you saved making sure it was right.
The pattern shows up across...
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