AI adoption at work is broad but shallow

ai and ml

GenAI now reaches 80% of occupations, but in most of those fewer than half of workers use it

Economists have taken another stab at assessing the impact of generative AI adoption on different occupations and have found that adoption is broad but not very deep.

While generative AI reaches 80 percent of occupations and more than 40 percent of tasks, in most of these occupations fewer than half of workers adopt it.

Occupational use is high in professions where you'd expect – in management and professional occupations, particularly those that are related to finance, business, and computers. It's lowest in personal service occupations and jobs requiring manual activity or interpersonal interaction.

That in and of itself isn't surprising – other studies have suggested as much. But AI companies that have looked at occupational exposure to generative AI (Anthropic, Microsoft, OpenAI) based on chat logs come up with...

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