Agencies look to AI to improve hiring and build workforce skills
Arron Helm, the chief human capital officer for the General Services Administration, said that AI has helped reduce the amount of time it takes to develop job classifications from up to eight hours to two hours. Douglas Rissing / Getty Images
June 25, 2026 02:35 PM ET
The chief human capital officers also emphasized the importance of improving the skillset of the mid-career workforce.
Artificial intelligence and other technological advances are streamlining federal hiring and improving employee skills assessments, senior agency human capital officials said at an event on Wednesday sponsored by the software company SAP. The event was produced by GovExec, Government Executive’s parent company.
Arron Helm, the chief human capital officer for the General Services Administration, said that AI has helped whittle down the amount of time it takes HR officials and hiring managers to develop General Schedule job classifications.
“As we're having our AI do...
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