FTC Sending $5.6 Million in Refunds to Ring Customers Over Security Failures

The FTC is sending a total of $5.6 million in refunds to over 117,000 Ring customers as result of a 2023 settlement.

The Federal Trade Commission (FTC) this week announced that it is sending out a total of more than $5.6 million in refunds to customers of the Amazon-owned home security camera company Ring as the result of a 2023 settlement.

In May 2023, the FTC announced a complaint against Ring for failing to implement security protections to ensure customer privacy and allowing hackers and employees to access user devices and accounts.

Ring’s failure, the FTC said, allowed hackers to access customer videos and account profiles, and in some cases to completely take over devices and threaten and harass customers, including elderly people and children.

According to the agency, hackers exploited security vulnerabilities to access the videos, video streams, and account profiles of at least 55 ...