Zoom’s enterprise reinvention gains some traction - but softer guidance hits share price
Zoom’s Q2 2027 earnings are an interesting example of a company in the midst of a transition from self-serving video-conferencing business towards a broader enterprise communications, CX and productivity platform, with strong signals of success alongside more cautious guidance. As is the way, the market is only really rewarding bullish numbers at the moment (largely due to the question marks around AI economics) - but I think there’s a more positive story in the midst of Zoom’s earnings that it’s perhaps not getting credit for.
During and after the peaks of COVID-19, Zoom was a poster child for the technology industry. At the end of 2019 Zoom’s share price was hovering around $68. During the peak of the pandemic, when Zoom was synonymous with people connecting with each other from home, its share price soared to above $500 - an increase of over 700%. Of course, this was not sustainable,...
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