Your AI Meeting Summary Is Probably Missing Something
You get off yet another Zoom call, and the meeting summary arrives about ninety seconds after the call ends. Five bullets, a couple of action items, and you skim it and think, yeeeaaaahhhhhhh, that’s about right. Then you close it.
Now think about the last time you opened the transcript underneath and read it to check whether the summary got things right. Not skimmed. Checked. I’ve been doing this a while, and it seems my answer is almost never.
In April a federal judge in California was handed one of these transcripts as evidence. She checked.
The recording nobody started
Two sets of lawyers logged into a Teams call, the free version, for a meeting the court had ordered them to have. That log-in triggered a recording by a tool called Otter. Nobody in the meeting started it, and nobody in the meeting knew it was running.
Afterwards both sides...
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