Your AI Agent Is Gaslighting Itself and Your Multi-Agent Fix Might Cost 15× More

The strangest bug in agent engineering isn't a hallucination. It's an agent talking itself into one — and the popular cure is a token bill most teams never see coming.

Here's a support transcript that should keep you up at night.

A customer writes in: "I was charged twice for my order." Clear as day. Billing issue. Any human would route it in two seconds.

The AI agent opens the conversation by asking the customer about... a shipping delay. A shipping delay the customer never mentioned. Not once. The customer, understandably, thinks the bot is broken. The customer is right.

When you pull the logs, you find something stranger than a hallucination. The agent didn't invent the shipping delay out of nowhere. It invented it out of itself.

The agent that believed its own rough draft

This agent had two jobs running in one context window. First, triage:...

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