'Yesterday, a user was the weakest link. Today these agents are becoming the weakest link': Zscaler CEO Jay Chaudhry on why he believes zero trust can secure the AI agents of the present, and the future

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AI agents are entering the workforce, and while some show promise at increasing productivity and ending repetitive rote work, others are using their autonomy to cause some serious problems.

Zscaler CEO Jay Chaudhry believes his company has a solution.

Speaking in Vienna at the opening keynote of Zscaler Zenith 2026, Chaudhry shared his perspective on how a security architecture born in 2007 is best suited to secure the workforce of the future.

“Agents are becoming the weakest link”

“There have been so many instances where Microsoft Copilot exfiltrated data without a user action, the agent did it,” Chuadhry said. “We’re seeing OpenClaw poisoned with credential stealers, and there are other cases where databases got deleted, email inboxes got deleted - and it's not users who are doing it. These agents operate independently, they can make decisions, they can take actions.”

Where a human has the ability to recognise if their...

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