WoW 2026 - the ‘New Workato’ shifts focus from implementation to intent
At last year’s World of Workato (WOW) event, Workato was largely focused on assembling the pieces needed to build and run agentic systems at enterprise scale — extending its orchestration platform with agents, Model Context Protocol (MCP) infrastructure and new governance capabilities.
This year, the company is consolidating and simplifying that foundation to create what it calls the "New Workato” — a neutral enterprise control and execution plane fronted by the company’s multi-agent interface, AIRO (an acronym of AI-driven, Intent-based, Real-time Orchestrator).
During this year’s opening keynote, Chief of AI Products & Solutions Bhaskar Roy framed the announcement as a shift in focus — one intended to address the “intent-to-outcome gap” between rapidly increasing investment in AI and the somewhat less rapidly increasing business results.
And he positioned this shift as a way of accelerating delivery by enabling users to get the outcomes they need simply by explaining their...
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