Will engineering innovation define the future of GCCs
By Arun Kalyanaraman, VP – Engineering, Target in India
Global Capability Centers are undergoing a fundamental shift – from a focus on cost arbitrage to a focus on value creation. Their relevance is moving from siloed efficiency to end-to-end ownership and measurable impact. They need to be catalysts for strategic growth and drive innovation that is not just incremental, but scalable, repeatable and globally impactful.
For engineering teams, this evolution towards innovation does not happen by chance – it calls for deliberate intent. It requires clarity in how teams are aligned, how they are empowered, and how organizations invest in technology and continuous learning. Progress is rarely accidental; it is the outcome of structural choices.
Over the past decade, we have had a front-row seat to the evolution of engineering teams from supporting platforms to building and scaling them globally. Along the way, we have learnt that scale alone does...
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