Why workforce intelligence is becoming critical in the AI-first enterprise era
By Saurabh Sharma, Chief Operating Officer, ProHance.ai
Here is an uncomfortable thing to say to a room full of CIOs: most enterprises are deploying AI without any real understanding of how work happens inside their own operations today. The copilots get bought, the licences get counted, the pilots get announced, and then the returns refuse to show up. If that sounds familiar, you are in large company.
Every enterprise now has an AI strategy. Far fewer have an operating model to match it, and the gap is starting to show. Deloitte’s 2026 State of AI in the Enterprise study found that nearly half of organisations, 48 per cent, have introduced AI tools without redesigning the workflows or roles those tools sit inside, and only about one in eight, 12 per cent, have gone the whole way and rebuilt their operating model around AI at scale. The rest are running new...
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