Why the human must stay at the centre of digital work
By Dr. Rubvita Chadha Rajput, Associate Professor, School of Business,Woxsen University
Artificial intelligence is no longer a future technology for Human Resources. It is already changing how organisations recruit, develop, evaluate and retain people.
In India, more than half of organisations have started integrating AI into HR and work processes, while more than 60% report a shift from task-based roles towards roles requiring greater problem-solving and creativity, according to Deloitte India’s 2026 People Analytics Maturity study. At the same time, 43% of organisations have reached advanced levels of people-analytics maturity.
The message is clear: AI is moving from experimentation to the core of workforce decision-making.
But this transition creates a critical question for HR leaders:
If AI can make a decision about a person, who remains responsible for that decision?
That question matters because HR decisions are not ordinary business transactions. A recruitment recommendation determines who receives an opportunity....
Copyright of this story solely belongs to expresscomputer.in. To see the full text click HERE
