Why the chat-AI surge is breaking enterprise tech as we know it
When people talk about AI tools at work, there's a predictable fixation on risk. Hallucinations, data leakage, compliance gaps, prompt injection.
Entire cottage industries are forming around cataloging everything that could go wrong when you let a model near sensitive information.
The real change isn't about risk or automation. It's about how work actually happens. Chat interfaces are becoming the default way people interact with enterprise software.
The question isn't whether that shift is coming. It's already here. What happens to enterprise systems that were never built to be spoken to?
Clawdbot Is the Canary, Not the Crisis
Consider Clawdbot, the clever assistant that spread inside companies before IT even knew it existed.
In one sense, this is a familiar story. Every wave of enterprise tech has produced its own shadow tools: Dropbox before sanctioned cloud storage, Slack before approved messaging, Notion before official knowledge bases. Clawdbot is...
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