Why Small Businesses Need an AI Strategy

Most small businesses don't set out to change the way they work overnight. Change usually happens after a right decision making over time. A new piece of software replaces an old one. An online payment system saves a few hours each week. A simple tool makes it easier to keep up with customers. Before long, the business is operating differently, even though nobody ever announced a major change.

AI is finding its place in our daily life, changing the way people work and how businesses operate. In fact, a research from the U.S. Chamber of Commerce%20from%20last%20year.) reports that AI is nearly ubiquitous among small businesses, 98% now use AI tools, more than double the 40% that reported using them in 2023, signaling that AI-driven operations are now the standard for businesses of every size.

One person starts using it to write emails. Someone else relies on it to organise...

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