Why Normal People Aren’t Using AI Agents

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Silicon Valley is already convinced that AI agents are the future. In the heart of the tech industry, people are designing payment systems for agents, using them to automate their jobs, and most recently, trying to stop them from hacking into other organizations. But out in the real world, most people have never touched an AI agent. That might be because tech companies haven’t given them a good reason to.

“Hot take … isn’t it kinda crazy that nobody is really using AI Agents,” Josh Miller, CEO of The Browser Company, wrote in a viral X post this week. “Theoretically, the tech is ready for AI agents to totally transform how we work and live our lives … but alas the general public dgaf” (doesn’t give a fuck).

Miller’s agentic epiphany resonated with many in Silicon Valley, where people are broadly bewildered by the fact that the...

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