Why enterprise AI initiatives fail beyond pilot stage
By Sumit Jha, Co-Founder & Director, CXBERRIES
Everyone seems to have an AI success story today. But very few have a scaling story.
The rush to invest in AI has taken over boardrooms. In my experience, investments are driven by efficiency, cost, and competitive pressure. Across industries, teams are building pilots and demonstrating early wins, but most don’t go much further.
Research from MIT Sloan Management Review and Boston Consulting Group suggests that nearly 70% of AI and digital transformation projects never get out of the “stuck” phase; they struggle to scale or deliver meaningful business value. Only a small percentage, often cited at under 10%, actually see enterprise-wide impact.
While these statistics highlight the scale of the problem, they also point to a much deeper issue – Enterprises are trying to bolt AI onto old operating models that just aren’t built for it.
Where things start to break
Most...
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