Why AI agents could become the next enterprise security blind spot
By Manpreet Singh, Co-Founder & Principal Consultant, 5Tattva
As enterprises rapidly deploy AI-powered support assistants and autonomous agents, many are unintentionally introducing a new class of security risk into their identity and access management (IAM) environments. AI systems are gradually being trusted with operational authority over sensitive account functions without adequate authorisation safeguards.
From customer support systems to internal identity governance workflows, organisations are allowing AI agents to interact directly with validation infrastructure in ways that traditional security models never anticipated. As AI adoption accelerates across customer service, workforce identity management, and digital operations, identity governance is becoming a business-critical issue rather than a purely technical concern.
An Old Security Problem in a New AI Environment
The underlying issue resembles the Confused Deputy problem, a long-recognized security pattern in which a privileged intermediary can be manipulated into performing actions on behalf of an unauthorised actor. AI support agents represent a...
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