When software starts shaping family memory

There is a particular kind of question that families postpone for years. It is difficult not because the answer is secret, but because the question is too large: Tell me about your life.

Faced with it, even a willing storyteller may retreat into generalities. A childhood becomes “happy”. A marriage was “good”. A migration, a war, a career, a grief, all reduced to a few durable adjectives. The trouble is not necessarily memory. Often, it is form.

From weekly prompts to voice

Storyworth began as a family project. Nick Baum recorded his 82-year-old father’s answers; in 2013, he and Krista Baum founded the family-owned company. Its established format is deliberately incremental: a storyteller receives regular questions, responds over time, and eventually turns those responses and photographs into a hardcover book. Rather than demanding an autobiography all at once, the service divides a life into scenes small enough to enter.

The...

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