When Should a Service Become an AI Product?
Pick almost any service today, and there is probably a startup trying to turn it into software: an AI accountant, AI recruiter, AI support rep, AI lawyer, AI travel agent. Some of those products will work. Some will disappear quietly. Most will land somewhere in the middle, where a part of the service becomes software, and the rest still needs a human being.
In my opinion, the demo is a weak filter. A capable model can now produce a plausible answer for almost any white-collar task, so the practical test is whether someone can check the result. A quick, objective check lets the service move much further toward a real product. A slow or subjective check, especially one that arrives after the damage is done, means the AI can still help but the operating model has to stay much more human.
Coding assistants were an early win for this reason....
Copyright of this story solely belongs to hackernoon.com. To see the full text click HERE
