When AI knows where you want to go before you do - why Uber CEO Dara Khosrowshahi is upping tech spend after 'seeing this movie before'
In terms of our tech investment and general investment, the one thing that I would highlight is it remains of utmost important for us to get the basics right.
That, of course, ought to be a maxim that runs through the corporate DNA of every enterprise organization, particularly at times like now when a hype cycle around a particular technology has reached near hysterical proportions and too many investment decisions are being based on FOMO.
For Dara Khosrowshahi, founder and CEO of Uber, the basics means reliability when it comes to his firm’s mobility and delivery offerings:
Those are kind of the core precepts and we think we provide the best reliability, best selection, both Mobility and Delivery globally. And then once you do that, you can add on services on top of that.
AI and agents provide a unique benefit in delivering on that philosophy, he argues:
One of...
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