West Pharmaceutical Services Hit by Disruptive Ransomware Attack

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Pennsylvania pharma giant West Pharmaceutical Services is scrambling to restore systems impacted by a ransomware attack last week.

The incident, the company says in an incident notice, occurred on May 4 and prompted the “proactive shutdown and isolation of affected on-premise infrastructure”.

The containment measure disrupted the company’s business operations globally, West Pharmaceutical Services said in a Monday filing with the Securities and Exchange Commission (SEC).

Additional incident response measures included restricting access to enterprise systems and activating crisis management protocols, the company says.

The pharma giant retained Palo Alto Networks’ Unit 42 threat intelligence and incident response team to aid with containment, system restoration, and incident investigation, and notified law enforcement.

“While the company has restored its core enterprise systems, and critical processes for shipping, receiving, and manufacturing have restarted at some sites with restoration of the remaining sites in process, the timeline for a complete restoration has...

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