'We have a kill switch that stops AI agents that go rogue': ServiceNow CEO Bill McDermott says his company can…

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  • ServiceNow CEO Bill McDermott calls for move from "AI chaos to AI discipline"
  • Comments come after OpenAI model infiltrated Hugging Face
  • McDermott says ServiceNow tools come with a "kill switch" to prevent such incidents

ServiceNow CEO Bill McDermott has laid out why his company's AI offerings have an advantage over the competition, partly because of built-in controls which can cut off access when needed.

Speaking to CNBC, McDermott said ServiceNow's tools are helping businesses move “from AI chaos to AI discipline.”

“We have a kill switch that stops AI agents that go rogue, so those things don’t need to happen, and they wouldn’t happen when companies run ServiceNow,” McDermott said

Not going rogue

McDermott's comments come shortly after the much-publicized incident which saw an OpenAI model breach online repository Hugging Face.

The incident was part of an experiment from OpenAI as part of its testing of GPT‑5.6 Sol and...

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