We Got Chatbots to Turn Over Personal Information. How to Keep Yours Safe
Generative artificial intelligence models are trained on vast troves of information gathered from the internet. And your phone number is probably in there.
While some AI chatbots are trained to refuse to provide personal information about private individuals, it's startling how easy it is to get them to do so anyway. With growing awareness about how these services can fork over phone numbers and addresses, we decided to see what the most popular products would do. Yes, a few of us at CNET tried to see how easy it is to dox ourselves.
If you're on the internet, you've probably heard of doxxing (the release of people's personal information). So it may be alarming that reports recently surfaced regarding AI chatbots revealing private individuals' phone numbers.
This isn't the only privacy concern regarding artificial intelligence. A 2025 study from Cornell Universitydiscovered that at least five leading AI companies...
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