'We are livid and still trying to get all the details': Google Cloud accused of suspending major customer…
- Google Cloud suspended Railway’s account following suspicious activity
- The hours-long outage affected all Railway workloads across all clouds
- Railway is taking ownership of the oversight due to a technical dependency
Platform-as-a-Service (PaaS) company Railway has accused Google Cloud of abruptly suspending its account without prior warning, leading to an hours-long outage.
The company, which counts over three million users who host around 10 million services, APIs and databases, identified an issue at around 10:20pm UTC on May 19 2026, which was only fully rectified around eight hours later at 6:14am.
While the company determined the cause and sought to reinstate services, customers were subject to errors like ‘no healthy upstream’, ‘unconditional drop overload’, login failures and an inability to access the dashboard.
Technical dependency ultimately caused Railway’s outage
Because the network control plane API was affected (which is hosted on Google Cloud), all of Railway workloads across all clouds were...
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