Waves 2026 – Make sets out its 'glass-box' vision for deeper enterprise AI adoption
In kicking off Waves 2026 in Prague, Make CEO Fabian Veit says that he wants to put his customers’ AI-enabled operations inside a “glass box” — one which makes it easier for humans to understand, govern and control their future agentic organizations at enterprise scale. Because right now he says that there is a big difference between broad individual adoption and deep organizational change:
AI adoption is solved. You can now give everybody access to AI chat. People will be using it for day-to-day work, and something is happening. But at the same time, you haven't really fully transformed how work gets done and how you operate as a business. Processes somehow still run the same way as they did pre-AI. Systems and approvals have barely changed.
And the heart of the problem, at least in Veit’s telling, is simple — trust.
Not trust in the popular sense of whether...
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