Veterans Affairs signs $1.6B deal for an army of Salesforce AI agents
ai and ml
Makes agreement under nose of Oracle, which gets its own $7 billion defense deal
The US Department of Veterans Affairs (VA) has awarded Salesforce a $1.6 billion, three-year contract to spread AI through the government service.
The CRM giant has inked an Agentic Enterprise License Agreement (AELA), which, according to Salesforce, will give VA employees access to agentic AI, integrated data, and advanced collaboration tools intended to cut their admin workload.
"Every minute a VA employee spends navigating disconnected systems is a minute not spent serving a Veteran," said Kendall Collins, CEO of Salesforce's defense and government unit.
"Salesforce gives VA a trusted foundation to connect its people, data, and workflows across the department. The goal is simple: reduce administrative burden, help employees get to the right information faster, and give them more time to deliver the care and benefits Veterans have earned."
Salesforce announced the AELA...
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