VA watchdog uses AI to help compile healthcare facility audits
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ByEdward Graham,
Managing Editor, Nextgov/FCW
September 14, 2026 03:00 PM ET
The Office of Inspector General has been using Copilot Chat “to review inspection data such as interview transcripts, documents, questionnaire responses, and physical observations.”
The Department of Veterans Affairs’ watchdog has been using Microsoft Copilot Chat to assist in its audits of VA healthcare sites, with the artificial intelligence tool being leveraged by investigators to review documents, transcripts and other collected data.
The AI-powered assistant has been deployed by the VA Office of Inspector General’s Office of Healthcare Inspections, which evaluates VA medical facilities to ensure veterans are receiving proper medical care and mental health services.
Since March, OIG’s hotline, healthcare facility and mental health inspection reports have includedthe same boilerplate language disclosing the use of the AI tool, which states that, “during the preparation of this report, the...
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