US law firm accuses UK AI software firm of unwanted contract renewal when it tried to leave

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A US law firm is alleging that UK-based telecoms and software company ConnexAI sold it software and AI systems that failed to perform as the vendor claimed, and then unlawfully renewed its contract. ConnexAI has rejected the allegations. The dispute has involves two court cases, both of which are ongoing.

DK Law, a personal injury specialist based in California, alleged in a California court filing in April that ConnexAI promises “customers a telephone system and AI software solution with functionality that does not exist or perform as represented.”

It also alleges in the California complaint [PDF] that ConnexAI continued to send it invoices after it had told the vendor it was not renewing the year-long contract.

The Register understands that ConnexAI believes the allegations to be frivolous and without merit. The vendor is branded ConnexAI, and registered as Connex One Limited in the UK and Connex One Inc in the...

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