US employers use software to punish workers at sixteen times the European rate. The gap is the law.
An OECD employer survey of 6,047 firms across six countries found that 67% of US firms use software to sanction poor performance, against 4% in the four European countries surveyed. American firms also monitor the content and tone of conversations at 55% against 6%, and the OECD attributes the gap to regulatory architecture. Most of these tools are not AI, which the OECD warns leaves them outside rules written specifically for it.
The OECD surveyed 6,047 firms across six countries on whether they use software to instruct, monitor or evaluate workers. The fieldwork was done by Ipsos between June and August 2024, with mid-level managers answering for workplaces of 20 or more people.
Adoption is high almost everywhere: 90% in the United States, 81% in France, 78% in Germany and Spain, 76% in Italy and 40% in Japan. What separates the countries is not whether firms use these tools but...
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