Uniper feeds Celonis context into Microsoft Copilot to energize HR AI agents
Given the complexities in achieving agentic AI success this early on in the technology adoption cycle, it’s perhaps surprising that a company like Uniper - a highly regulated organization in the EU - is seeing results in a function like HR, the data for which can be categorized as a ‘high risk’ by EU regulations. However, what’s perhaps less surprising is that the success is being achieved through a very pragmatic approach to adoption: collaboration between different teams, delivering the technology where employees are already working, starting small with use cases, and recognizing the potential of existing vendor partnerships, rather than chasing shiny new things.
Equally, Uniper’s agentic AI story thus far is a practical showcase of what ‘context’ actually means when it comes to enabling agentic AI. Buyers and end users hear a lot about context being key to getting accurate and measurable outcomes, but sometimes this can feel...
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