Unifying the digital core: How DS Group is using AI across a diverse enterprise
For a diversified enterprise, digital transformation is rarely about finding a single technology that works everywhere.
The challenge is more fundamental: how do you create common digital capabilities without forcing fundamentally different businesses into the same operating mould?
At DS Group, that challenge spans more than 20 manufacturing plants, over 15 business verticals, and a technology landscape of 75+ enterprise applications serving more than 5,000 employees and business users.
For Santosh Singh, Senior Vice President – IT, DS Group, the answer lies in a deceptively simple idea: centralise what should be common, while allowing technology to adapt to what makes each business different.
The group’s centralised IT function serves the entire organisation, creating common standards around infrastructure, applications, cybersecurity and data. Yet the business realities remain highly diverse—from products and supply chains to procurement cycles and shelf lives.
“A dairy business has to procure raw material every day,” Singh...
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