Unexplained DreamHost Incident Prompts Email, FTP Password Resets
Over the weekend, web hosting provider DreamHost suspended its File Manager service and reset some user passwords.
The company says it took protective actions in response to “an issue” with its systems, which affected File Manager at files.dreamhost.com and DreamHost webmail.
“As a precaution, we are resetting passwords for some email and FTP/SFTP users,” the company warned on Friday.
It also notified DreamHost account owners via private communication (shared on Reddit), noting that users would need to set new passwords when logging in, and underlining that DreamHost would not request password resets via email.
“We are contacting you because you are the DreamHost account owner, and only you will be able to set new passwords for these users. DreamHost is unable to contact individual mailbox or FTP users directly, so they may not know about this until you tell them,” the company said.
“If they used the old password...
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