Ultrahuman says hackers accessed customers’ wellness data via internal tool
Wearable health-tech startup Ultrahuman said hackers gained unauthorized access to customers’ wellness data after stealing an employee’s credentials through malware.
On Wednesday, the India-based startup informed affected customers of the incident via email, stating that the breach occurred on March 27 and involved a system used for internal analytics. The company said it detected the intrusion promptly, took the affected system offline, and revoked all access.
Founded in 2019, Ultrahuman sells smart rings and metabolic health-tracking devices that enable users to monitor metrics such as sleep, activity and recovery. The startup is best known for its Ring Air, which competes with the Oura Ring, and recently introduced the Ring Pro with upgraded sensors and battery life.
Confirming the incident, Ultrahuman told TechCrunch that the attackers gained access using credentials stolen from an employee’s malware-infected laptop, resulting in wellness data belonging to about 0.1% of users being accessed.
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