UK taxman discovers low code doesn't mean low cost with £657M awards

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PUBLIC SECTOR

Those legacy systems won't fix themselves

The UK tax collector has awarded three contracts worth up to £657 million for low-code software development and support, dispelling any notion that empowering users with tech skills would necessarily mean low cost.

HM Revenue & Customs (HMRC), which collected £938.8 billion in tax during the latest reported financial year, has awarded French consultancy and outsourcer Atos a contract for "specialist low-code leadership services." These will include "programme oversight, supplier management, governance, assurance and delivery support for HMRC's low-code technology estate," according to a recent procurement notice.

The £78.2 million deal is Lot 3 of HMRC's low-code procurement and was awarded through Lot 4a, the multi-product configuration section of the Digital and Legacy Application Services (DALAS) framework. It has an initial three-year term, with two optional one-year extensions.

The DALAS framework lot includes support for low-code technologies such as Pega, ServiceNow,...

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