UK businesses spend £11.7 billion on 'AI slop' corrections every year, with 1 out of every 4 hours…
- Most IT leaders worry workers now spend too much time reviewing and revising AI noise and errors
- Layering AI on top of unsuitable tech stacks and fragmented data is the biggest cause
- Business leaders expect returns soon, IT leaders feel responsible to deliver ROI
Four in five global mid-market IT leaders report that AI outputs introduce noise or errors into their work that cause them to have to spend time correcting content, ultimately negating many of the productivity benefits associated with the tech.
Instead of reducing manual tasks, as many as 86% of leaders say that managing AI complexity has actually increased their team's workload, with employees stuck in a loop of reviewing, revising and regenerating.
Per the Freshworks report, IT teams lose around a quarter (26%) of their time to troubleshooting and complexity management.
AI productivity is being offset by noise, errors
Freshworks revealed that UK mid-market companies...
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