Uber's AI Shopping Agents: Just 4 Rides, 500 Orders
An AI agent can book an Uber ride. During Halloween week, that capability translated into just four completed trips.
Uber also fulfilled roughly 500 Uber Eats orders initiated by outside AI agents that week, against approximately 320 million combined rides and orders across its platforms. The company disclosed the figures as retailers prepare for more AI-driven shopping and OpenAI expands its business tools in ChatGPT.
For IT and commerce leaders deciding where to invest, the distinction matters: AI that helps customers choose products and AI that initiates purchases need different measures of success.
- Uber reports four agent-booked rides and about 500 Eats orders
- DoorDash is seeing similarly limited agent activity
- AI shopping is growing, but what counts as a purchase?
- OpenAI’s newest shopping tools emphasize product discovery
- What retailers should measure before investing in AI checkout
Uber reports four agent-booked rides and about 500 Eats orders
During Uber’s third-quarter earnings...
Copyright of this story solely belongs to www.techrepublic.com. To see the full text click HERE
