Uber hit with nearly $1 billion fine after algorithms suspended drivers without human review
Serving tech enthusiasts for over 25 years.
TechSpot means tech analysis and advice you can trust.
What just happened? Uber has been fined €824.99 million (about $966 million) for allowing automated systems to suspend European drivers without adequate notice or meaningful human review. The penalty is the second-largest imposed under the EU's General Data Protection Regulation, beaten only by Meta's €1.2 billion 2023 fine, though Uber has already confirmed that it will appeal.
The Dutch Data Protection Authority found that between 2018 and 2022, Uber's systems temporarily blocked drivers suspected of fraud, including those flagged for allegedly taking unnecessary detours to increase fares or accepting trips they did not intend to complete.
Low customer ratings could also trigger temporary or permanent deactivation. Regulators concluded that these were solely automated decisions because no person participated in the decision-making process, according to the official findings.
Article 22 of the GDPR...
Copyright of this story solely belongs to techspot.com. To see the full text click HERE
