Trust in Depth: Giving agents more autonomy without losing control | Amazon Web Services
In every conversation I have with enterprise leaders, they say the same thing. They want agents to do more, but they don’t trust them to do it right all the time.
That’s fair. The same creativity and autonomy that makes agents useful makes them hard to trust. Give an agent a task and it finds its own path to finish it, picking tools and sequencing steps no developer scripted. Run the same task twice and it might take a different route each time. A test that passes today tells you little about what the agent does tomorrow.
The usual answer is a person in the loop, approving everything the agent does. That works at small scale, but as agents take on more work, human approvals pile up and review fatigue sets in. People asked to check everything stop catching the things that matter. Caution becomes a bottleneck, and agents capable...
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