Truecaller Launches Post-Call Actions for Business Calls

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Truecaller, the leading global platform for safe and trusted communication, today launched Post-Call Actions, a new capability that enables consumers to complete important tasks immediately when the call ends. The functionality is first rolling out to the high-intent category of last-mile delivery companies, soon to be followed by use cases and customisable options supporting the big industry of banking, financial services, and insurance. Post-Call Actions ensure a business call no longer ends with “we’ll send you a link.” It ends with getting the job done.

Post-Call Actions appear at the exact moment people are already paying attention: the instant when a verified business call ends. A branded action card automatically appears in Truecaller, and whatever the next step is, it’s just one tap away — no app to download, no link to hunt for, no queue to wait in.

For deliveries, the friction is familiar: a...

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