Travelport, Cognizant and Anthropic collaborate to power travel technology for the AI Era
Travelport, Cognizant and Anthropic are building an AI travel ecosystem to modernize how travel technology is built, tested and maintained. Together they are closing the critical gap in AI-driven travel: connecting systems that can reason and plan with platforms that can actually transact
Cognizant is working with Travelport on a strategic AI transformation that will deploy Anthropic’s Claude to modernize the way Travelport builds, tests and maintains software across its travel retailing and distribution platforms. The collaboration aims to accelerate the delivery of AI-led innovation to airlines, hoteliers, travel management companies and online travel agencies worldwide, while embedding AI features within Travelport’s platform.
Booking systems built for a previous era now strain to keep up: agency costs have grown as human agents increasingly piece together complex itineraries manually, and a gap has opened between how travelers now search using AI tools and what current platforms can interpret and fulfill. This...
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