Tough retail times, but AI and digital continue to be strategic goals for Target and Walmart

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Two retail bellwethers provided updates on their digital and omni-channel deployments this week, as Walmart and Target reported mixed fortunes.

There was a time, not that long ago, when US retailer Target was looked upon as the go-to reference for omni-channel transformation. But that was then, this is now and the firm today gets more attention for the fact that it’s picked up a handy near-$1 billion in refunds relating to Trump 2.0’s unlawful import tariffs.

The $994 million pre-tax reimbursement meant that the firm’s second quarter number were topped up, such as that revenue came in at $26.5 billion, with net income of $1.88 billion, against $1.97 billion a year ago.

But while tech focus may not be as front-and-center as it was in days of old, it does remain an important strategic priority, according to CEO Michael Fiddelke:

To support this year's ambitious agenda, we're accelerating our tech...

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