Top banks reckon with AI risks, but spot benefits
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Executives at leading banks are weighing the risks of agentic AI as concerns over the technology’s swift development spread.
JPMorgan Chase CEO Jamie Dimon said during the bank’s Q3 2026 earnings call Tuesday that the bank is not “against agents or for agents,” pointing to the bank’s adoption of the technology both internally for employee use and externally for customers. However, he said the bank is not ignoring security concerns “because you don’t want rogue agents — and there could be thousands of them.”
As the bank works to build tools to protect customers, it will not allow all outside agents into the JPMorgan Chase environment, Dimon told investors.
“We’re not going to allow just any outside agent to come inside the company because that’s just too risky,” Dimon said.
While protecting customers in the agentic era...
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