TomTom’s route planner takes an unplanned detour into oblivion
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Users report disappearing favorites, blank route planners, and cloud sync failures amid outage
TomTom users found themselves thoroughly lost this week after the navigation giant’s cloud sync apparently forgot where anyone wanted to go.
TomTom’s forums quickly filled with drivers reporting blank “My Places” lists, vanished recent destinations, and routes refusing to sync between apps, web planners, and satnav units. A few said that they actually watched saved locations disappear from the map in real time.
“When I opened the TomTomGo app on my Android phone this morning I watched in disbelief as all of my saved places markers vanished from the map in front of my eyes,” one user wrote.
Another said that the damage extended beyond the mobile app: “I’ve just logged into the MyDrive website from my PC and that is blank too.”
For plenty of drivers, this was more than an inconvenience....
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