Think Twice Before Using That Unsanctioned AI App at Work

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You know that moment when you ask ChatGPT to polish a work email or summarize meeting notes? It may seem harmless at first, but using the wrong tool or giving it the wrong information can create a much bigger problem.

Shadow AI is what happens when people use artificial intelligence tools at work without company approval, oversight or security review. That could be ChatGPT, Gemini, an AI note-taker during a meeting, an image generator or some other tool you opened because it helped you finish something faster.

Most people aren't trying to leak company secrets or do anything nefarious. They're doing it because work is full of long documents, messy spreadsheets, meeting notes and wordy emails.

But the road to hell is paved with good intentions. Once you put work information into an unapproved AI tool, your company may lose control over where that information goes, how...

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