The rise of AI-native GCCs: Building the next generation of GCCs
By Venkat Lakshminarasimha – Executive Director, DISC, Solutions and Sales- India & Middle East at Dexian
Global Capability Centers (GCCs) are entering a new era. While previously set up to lower costs in fields like technology, finance, operations, and back-office services, GCCs have become sources of innovation.
Now we are witnessing the emergence of AI-native GCCs, which are centers built specifically around artificial intelligence, automated data processing, and product engineering. India plays a significant role in this change. The Zinnov-Nasscom GCC Landscape 2026 report states that the country has 2,117 GCCs, which employ around 2.36 million people and bring around $98.4 billion of revenue. Additionally, the document also mentions the expanding importance of GCCs in terms of AI-oriented projects, platforms, and business technology management.
From Service Centers to Drivers of Innovation
The classic GCC model has always been based on scale. Corporations have been establishing massive teams in India to...
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