The Results Are In. CNET's People's Picks Winners for the Top Internet Service Providers

Your choice of internet service provider has become more personal than ever before. We rely on the internet for almost everything, including work, streaming, shopping and social media. A lot goes into trusting your ISP. Factors like cost effectiveness, satisfaction, speed and customer support are important. But Joe Supan, CNET's broadband principal writer, says a reliable connection is paramount.

A lot has changed since the dial-up days of connecting to the internet. There are several types, including 5G, cable, satellite and the gold standard -- fiber.

Even if fiber internet isn't available in your area, there are still plenty of reliable, cost-effective options. We surveyed our readers to find out how they really feel about their ISP. We asked about the factors that matter most -- like cost, reliability, speed and customer service. Here's what they said and what we didn't expect to find out.

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