The next 18 months will shape banking’s AI future: Mahesh Ramamoorthy, Yes Bank
For India’s banking sector, the AI opportunity is no longer a question of whether to adopt the technology, but where, how and how fast to deploy it. As banks move from experimentation towards scaled adoption, the next phase of AI transformation will be shaped as much by trust, governance and economics as by the technology itself.
Speaking on the sidelines of Yes Bank’s AI Fest 2026, Mahesh Ramamoorthy, Chief Information Officer, Yes Bank, said financial institutions recognise that AI is set to become an inevitable part of the industry’s future. However, the highly regulated nature of banking means institutions cannot simply rush to deploy AI across customer-facing processes.
“The primary goal is trust,” Ramamoorthy said, pointing out that AI, unlike traditional deterministic systems, is inherently probabilistic. For banks, the challenge is therefore to identify the right use cases and establish the right guardrails before accelerating adoption.
This is already influencing...
Copyright of this story solely belongs to expresscomputer.in. To see the full text click HERE
