The IT leader’s playbook for a future-ready BFSI
By Kumaravel Ramakrishnan, Director of Technology, ManageEngine
India’s BFSI sector is entering one of its most significant technology transitions. Regulatory expectations are expanding beyond cybersecurity into continuous governance, AI accountability, and operational resilience, even as institutions accelerate AI adoption while operating under increasing cost pressures.
For IT leaders, three priorities now sit at the top of the agenda. Regulatory compliance has shifted from an annual exercise to continuous evidence generation. AI has moved from pilot projects to production faster than governance frameworks have evolved. Simultaneously, IT leaders are expected to optimise costs amid growing tool sprawl, foreign exchange exposure on software subscriptions, and flat budgets.
These priorities are often managed as separate programs, each with its own roadmap, budget, and stakeholders. However, treating them independently creates unnecessary complexity. The real opportunity lies in addressing them through a single operating model built on integration, governance, and operational resilience.
Compliance as a...
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